The Direct Investment Option platform in your MemberAccess will be unavailable on Friday 19 August from 5pm to 6pm (AEST) due to planned maintenance. We apologise for the inconvenience.

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Home News & Insights Member Online Upgrade

Member Online Upgrade

legalsuper 01 Aug 2022
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We’ve improved our MemberAccess portal, with increased security and functionality.

Your online experience is important to us because we know that as busy professionals you need the ease and convenience to access information about your super at a time that is convenient to you.

We've recently upgraded our MemberAccess portal to ensure you have the best online experience possible. Some of the improvements include:

  • Increased security with multi-factor authentication, always keeping your super details safe and secure
  • A simpler way to reset your password, removing the need for traditional security question prompts
  • An updated and new design that is fully responsive and meets accessibility standards, making it easier to navigate important information online
  • A refreshed, modern and sleek design making it easier to navigate and find the information you need quickly and easily

We've kept all the great features of our old site, enabling you to easily access your Direct Investment Options, change your investment strategies, consolidate your super, review your insurance details and get the advice you need using our Advisor Online tool.

Although an exceptional online experience is important in today’s fast paced digital world, we also believe that human connection is just as important. You will still have access to our Customer Service Team, available between 8am-8pm Monday to Friday.

Alternatively, if you require more in-depth superannuation information, our highly qualified Client Service Managers can discuss your superannuation needs and offer factual information and general advice about superannuation. They can meet with you face to face at your office, an agreed location, online or over the phone.

We hope you enjoy your new online experience with legalsuper.

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