Guiding insurance claims with empathy and support

Facing an insurance claim can be daunting and emotionally taxing. Understanding the process is crucial, whether for yourself or in the event of a member's passing. We're here to demystify the claims journey, providing clarity and support every step of the way.

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Our compassionate, fair, and timely approach to claims

Our commitment to members or someone making a claim on behalf of a member is to:

  • Promptly process valid claims: Ensuring swift and efficient handling to ease your burden.
  • Guide your understanding: Our team is here to assist you in comprehending and navigating the claims process.
  • Evaluate claims fairly: We assess each claim individually, ensuring decisions are fair and equitable.
  • Handle interactions with care and understanding: Every interaction is infused with respect and empathy.
  • Advocate for our members: Standing by you if we disagree with an insurer's decision.
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Manage insurance cover with MemberAccess

Understanding your insurance coverage is crucial for peace of mind. With MemberAccess, staying informed is simple and convenient. Log in to review your insurance cover anytime to ensure it aligns with your current and future needs. MemberAccess is a convenient, time-saving tool to help you quickly and confidently stay on top of your insurance details.
Log in to MemberAccess