Leading boldly: how to drive change and inspire teams

The legal industry is evolving faster than ever; AI, regulatory shifts, and changing client expectations are reshaping the landscape. As we step into a new year, one question stands out: How do you lead confidently through transformation? 

In our latest legalsuperlearn podcast episode, CEO Luke Symons shares powerful insights on leadership, culture, and resilience during times of change. Here’s what you need to know to lead boldly in 2026.

Why bold leadership matters now

Transformation isn’t optional, it’s inevitable. Luke explains that successful change starts with clarity of purpose:
“If you’re not clear on the why, then what you need to do and how you do it becomes really challenging.”

Before diving into strategy, leaders must answer three critical questions:

1. Where are we now? 
2. Where do we want to go? 
3. How do we get there?

This framework applies to businesses and individuals alike. Whether you’re leading a team or planning your own career, clarity is your North Star.

Lessons from leading change 

Luke recalls a major transformation he led over a decade ago, one that uncovered serious compliance issues.

“It was the harder path to take, but it was the right thing for our members.”

The takeaway? Courage matters. Doing the right thing, even when it’s uncomfortable, builds trust and sets the foundation for long-term success.

Building confidence through change

Change can feel daunting. Luke’s advice:

• Communicate the why - help people understand the purpose behind decisions.

• Walk with your team - don’t leave them feeling abandoned.

• Reward the right behaviours - acknowledge those who embrace change, even quietly behind the scenes.

Confidence grows when people feel supported and valued. 

Culture and capability: the twin pillars of transformation

Culture doesn’t happen by accident, it must be intentional. Luke emphasizes that how people achieve results is just as important as the results themselves.

“You can’t compromise on the right behaviours. Set the tone early and stay strong.” 

He also highlights the importance of capability:

• People: Hire for attitude and willingness to learn.
• Systems and Processes: Invest in tools that enable agility.
• Continuous Learning: Read widely, learn from other industries, and stay curious. 

Luke’s mantra? “I’ll always choose people with high will, we can teach skill along the way.” 

Applying leadership lessons personally

Leadership isn’t just for the office. Luke applies the same principles to his personal finances:

• Define your goals clearly.
• Map out where you are now and where you want to be.
• Sequence decisions to achieve success over time. 

Whether it’s planning for retirement or managing investments, clarity and discipline pay off. 

The one thing to remember

Luke’s closing message is simple yet powerful:

“Be bold. Put people at the centre. Support them through change - and you’ll achieve incredible things together.”